Hanson My Pockets
I've been looking at windows lately. We need about 12 new ones in our poor old house, so we had a few people come out and present their company's windows to us. Hanson's and Wallside Windows. I'm going to take a little bit of time to talk here to talk about Hanson's windows.
First of all, when I called to set up the appointment, I was told I had to have a table and chairs at my house, and the heat and electric had to be turned on. Boy, these people are picky. Of course, I don't have a table or chairs at the house--we're in the middle of tearing it apart. So I had to find some run-down card table and use camping chairs for seating. The electric and heat are already on, but the heat is at 52, which I wasn't going to change for this joker and pay the bill that came with it. So my wife and I are waiting in our cold house for this guy to arrive. Eventually, we hear a knock on the door and I opened it to find, not one, but two guys standing there with smiling faces. But maybe I should preface this a little bit with some information about Hanson's commercials.
We see them all the time. Always the same, with the owner of the company, Brian Elias, shoving himself into every inch of the commercial, making sure everyone sees how beautiful he thinks he is. If it cuts away to, say, a WINDOW, it quickly cuts back to Brian and his beautiful features. This guy's a slimeball. You can tell by looking at him. He thinks he's gorgeous and believes everyone else thinks the same. Stupid greasy hair. Everytime I see one of his commercials, I just picture him stirring a martini, throwing his head back and belting a hefty laugh. It's like he's trying to seduce my wife through the television screen! I have to distract her everytime he comes on so she won't feel violated by his sleaze.
So anyways, these two smileys come into the house and start taking measurements. I was told on the phone that the whole process would take about an hour. After taking measurements, they pull out this binder the size of an A-K encyclopedia and slam it down on the card table. One of them is there for the talking portion, the other for support, I guess. So the first two things out of this guy's mouth are: "We don't like to put down other window companies" and "We're not those kind of loser salespeople that give you a price, then keep moving the price down until the customer's satisfied. We have one price, and we don't change it WHATSOEVER." Those were nice things to hear. I could trust these people.
So he opens his giant binder and I immediately understand why it's so big--it's filled with negative content about other companies. That was the first hour of the presentation. They pointed out every bad thing about every other company out there. Wow, when you look at it that way, Hanson's windows really are the best!
The second hour of the presentation was spent discussing how great a guy Brian Elias is. Everything I never wanted to know about anybody, they told me about their great boss. I'm almost certain they've never even met him. And they did not convince me. I can see right through that greasy little head of his. Well, not literally, because it's so full of grease, it would be impossible to see anything through it. Who cares about how Brian Elias' dad's uncle got his start and where it led Brian Elias' dad and eventually Brian Elias? Wow, Brian Elias didn't originally want to do this? He really wanted to be a fireman? Amazing! I don't care! Just show me a window and tell me how much it is!
After tutoring me on Brian Elias WAY more than I ever wanted, they finally got down to their windows. And tried to demonstrate to me another hour's worth of why their windows are the best windows ever. At one point, they were even jumping up and down on one window! One thing I thought was kind of funny--he told my wife to jump on the window and she just kind of looked at him and said "no." I wanted to laugh.
So FINALLY he pulls out his pad of paper and works the numbers. He gives it to me and it says $7500. That's way more than we imagined. BUT, contradicting himself once again, he takes off a little here and there, and gets it down to $3900. Unfortunately, I was dealing with a salesman that was not willing to change the price WHATSOEVER, so he wouldn't even take a full half off of it. However, just before I asked them to leave, they did get it down to $3200. I mean, I guess these discounts were legitimate. I received one "first visit" discount, one for guessing within $200 of the correct price, one for being willing to put a sign in my yard, got one for listening to their 3 1/2 hour presentation, one for being tall, one for having my shoes tied, and so on.
So after all I went through, all the information I was given, all the backstabbing of other companies, all the changes in cost, all the compliments and small talk they offered, I have come to a very definite decision. I'm buying my windows from Wallside.

